Responsible Gaming at 3bdjl
At 3bdjl, we believe that gambling should always be an enjoyable form of entertainment — never a source of financial or emotional distress. This page outlines the tools, policies, and guidance we provide to help every player on our platform stay in control of their gambling activity.
Our Commitment to Safe Play
3bdjl takes responsible gaming seriously. We have built our platform around the principle that player wellbeing always comes before short-term revenue. The following commitment guides every decision we make about how the platform operates for players across Bangladesh.
Entertainment First
Gambling at 3bdjl is designed as a leisure activity — like watching a BPL match or attending a cricket tournament. We encourage players to set clear budgets and treat every session as entertainment, never as a way to earn income or recover lost money.
Proactive Monitoring
Our platform uses automated behavioural monitoring to identify patterns that may indicate problem gambling — such as sudden increases in bet size, extended unbroken sessions, or rapid chasing of losses. Where patterns are flagged, our team reaches out proactively.
No Pressure Environment
3bdjl does not use high-pressure tactics to encourage excessive gambling. We do not send targeted bonus offers to players who have requested limits or exclusions, and we do not attempt to re-engage players who have chosen to take a break.
Transparent Odds
We clearly display odds and game return-to-player (RTP) percentages so that every player can make informed decisions. Understanding the house edge is the first step to gambling responsibly. All game information is available on the respective game pages.
Reality Check Reminders
Players can activate session-duration reminders that display a notification after a chosen time interval — for example, every 30, 60, or 120 minutes. These gentle prompts help you stay aware of how long you have been playing without disrupting the experience.
Minor Protection
3bdjl maintains a strict zero-tolerance policy toward underage gambling. All account registrations require date-of-birth submission and identity verification. We strongly encourage parents and guardians to use parental control software to prevent minors from accessing gambling websites.
Age Restriction & Verification
3bdjl is strictly an adults-only platform. You must be 18 years of age or older to register, deposit, or place any bet on our site. This is a non-negotiable requirement and applies to all players regardless of location within Bangladesh.
Why 18+? Gambling carries financial and psychological risks that younger individuals are not yet equipped to manage responsibly. Research consistently shows that exposure to gambling during adolescence is a significant predictor of problem gambling in adulthood. Protecting young people is therefore one of the most important responsibilities we carry as a platform.
How We Verify Age
During registration, every player must provide their date of birth. Where our systems flag a potential underage applicant, or when a player's account reaches certain deposit or activity thresholds, we require full KYC (Know Your Customer) verification including:
- A valid Bangladesh National Identity Card (NID) or passport;
- A dated proof-of-address document (utility bill or bank statement);
- A live selfie matched against the submitted identity document.
Accounts that cannot complete age verification will have withdrawals suspended until verification is successfully completed. If a player is confirmed to be under 18, the account will be permanently closed and any deposits returned in full.
Protecting Minors in Your Home
If you share a device with younger family members, we strongly recommend:
- Logging out of your 3bdjl account after every session;
- Using a strong, unique password that is not shared or written down visibly;
- Enabling parental controls on shared devices (available on Android, iOS, and most desktop browsers);
- Keeping bKash, Nagad, and Rocket payment app PINs private.
Reporting Underage Access: If you believe a minor has gained access to a gambling platform, please contact us immediately at [email protected]. We investigate all such reports with the highest priority and cooperate fully with any relevant authorities.
Minimum Age: 18 Years
All players must be 18 years of age or older. This applies to registration, deposits, bonus claims, and all forms of betting and gaming available on the 3bdjl platform.
Players under 18 who circumvent our age checks will have their accounts permanently closed without notice. Any winnings accrued by underage players will be forfeited.
Player Protection Tools
3bdjl provides a comprehensive suite of self-management tools that put you in control of your gambling activity. All tools are available directly from your account settings panel and take effect immediately upon activation.
Deposit Limits
Set a maximum deposit amount for a daily, weekly, or monthly period. Once your limit is reached, no further deposits will be accepted until the period resets. Reducing a limit takes effect immediately; increasing a limit takes effect after a 72-hour cooling-off period.
Loss Limits
Cap the maximum amount you are willing to lose across a chosen time period. When your net losses reach the limit, your account is automatically restricted from placing further bets until the next period begins. A powerful safety net for budget-conscious players.
Session Time Limits
Define the maximum number of hours you wish to spend on the platform in a single day or week. When the limit is reached, you will be logged out automatically. Combine this with reality-check reminders for even more effective session control.
Time-Out / Cooling Off
Take a short break from gambling by activating a time-out of 24 hours, 48 hours, 1 week, or 1 month. During a time-out, your account is suspended for all gambling activity. You may still contact support or request a withdrawal during this period.
How to Activate: All player protection tools are accessible from your 3bdjl account dashboard under Settings > Responsible Gaming. Changes to deposit limits and loss limits take effect immediately when reducing. If you need assistance activating any tool, contact our support team at [email protected] — they are available around the clock.
🧾 How to Set a Deposit Limit — Step by Step
Log in to Your Account
Visit 3bdjl.app and log in using your registered mobile number or email address and password.
Open Account Settings
Click your profile icon in the top-right corner and select Settings from the dropdown menu.
Navigate to Responsible Gaming
Select the Responsible Gaming tab in the left-hand settings menu.
Choose Deposit Limit
Select whether you want a Daily, Weekly, or Monthly deposit limit and enter the maximum amount in BDT (e.g., ৳5,000 per week).
Confirm the Limit
Click Save Limit. Your new limit takes effect immediately. You will receive a confirmation SMS or email to the address registered on your account.
Recognising Problem Gambling
Problem gambling can affect anyone, regardless of income, education, or background. It develops gradually and is often difficult to recognise in oneself. The warning signs below are widely recognised indicators that gambling may be becoming a problem.
- Spending more money on gambling than you originally planned or can afford to lose.
- Borrowing money from friends, family, or mobile financial services (bKash, Nagad) to fund gambling.
- Feeling irritable, restless, or anxious when you are not gambling or when you try to cut back.
- Chasing losses — placing more bets in an attempt to win back money you have already lost.
- Hiding your gambling activity from family members or lying about the amount you have spent.
- Gambling for increasingly long periods or with increasingly large stakes to get the same level of excitement.
- Neglecting work, studies, family responsibilities, or health because of time spent gambling.
- Using gambling as a way to escape problems, relieve stress, or cope with feelings of sadness or anxiety.
- Repeatedly trying to cut back or stop gambling but finding it difficult to do so.
- Experiencing financial hardship — missed bill payments, depleted savings, or mounting debt — as a result of gambling.
You are not alone. Problem gambling is a recognised health condition, not a moral failing. Acknowledging that gambling has become a problem is the most important first step. 3bdjl's support team is trained to assist you with setting limits, taking a break, or accessing professional help — without judgement.
If any of the signs above resonate with you, please read the Self-Exclusion and Support Resources sections below, or contact us at [email protected] immediately.
Self-Assessment Questionnaire
Answering the following questions honestly takes just a few minutes and can help you understand your relationship with gambling. There are no right or wrong answers — only honest ones. If you answer "yes" to three or more questions, we strongly encourage you to use the tools on this page or reach out to a support organisation.
🧠 Honest Self-Check — Answer Truthfully
Understanding Your Score
0–1 "Yes" answers: Your gambling behaviour appears to be recreational. Continue using deposit and session limits as a healthy habit.
2–3 "Yes" answers: Some signs of at-risk gambling are present. Consider activating loss limits and reviewing your gambling budget honestly.
4+ "Yes" answers: Your answers suggest gambling may be causing real harm. We strongly recommend self-exclusion and contacting a support service immediately.
Self-Exclusion Options
If you feel that gambling has become a serious problem and you need a complete break, 3bdjl offers formal self-exclusion. This is the strongest protective measure available and goes beyond a simple time-out — it is a commitment to stop gambling for a defined or indefinite period.
6-Month Exclusion
A structured mid-term exclusion period. Your account is fully suspended for 6 months. No deposits, no bets, no logins. During this time, we will not send you any promotional communications. At the end of the period, reactivation requires contacting support directly — the account does not reopen automatically.
1-Year Exclusion
A full 12-month exclusion for players who recognise a serious pattern of problem gambling. Ideal if you need an extended period away from gambling to reassess your relationship with it and, if applicable, seek professional counselling or support group participation.
Permanent Exclusion
A permanent, irrevocable closure of your 3bdjl account. This option is final. Once permanent exclusion is activated, we will delete your account data (subject to our legal retention obligations) and you will not be permitted to open a new account on our platform in the future.
How to Request Self-Exclusion
Self-exclusion can be requested in two ways:
- Via your account dashboard under Settings > Responsible Gaming > Self-Exclusion. Select the period and confirm your identity to activate.
- By emailing [email protected] with the subject line "Self-Exclusion Request" and your registered mobile number. Our team will process the request within 24 hours and confirm activation by return email or SMS.
Self-exclusion takes effect within 24 hours of confirmation. During this window, no further deposits should be made. Once activated, attempting to circumvent a self-exclusion by creating a new account is a breach of our Terms & Conditions and will result in any winnings from the new account being forfeited.
Important: Self-exclusion applies only to your 3bdjl account. If you are experiencing problem gambling, we strongly encourage you to self-exclude from all gambling platforms you use — not just 3bdjl. A single exclusion from one platform is not a complete solution if access to other sites remains open.
Support Resources
You do not have to face problem gambling alone. The following organisations and resources provide free, confidential support to individuals and families affected by gambling-related harm. All contact details below are for informational purposes.
Kaan Pete Roi — Bangladesh
A Bangladeshi emotional support and mental health helpline available to anyone experiencing distress, including gambling-related anxiety, depression, or family conflict. Their trained volunteers provide a non-judgmental listening ear and basic counselling guidance.
Contact: 01779-554391 (plain text — not a link)
National Consumer Rights Protection Directorate
Bangladesh's consumer protection body can assist individuals who have experienced financial harm linked to gambling or financial fraud. They also provide guidance on debt management and consumer rights for players in Dhaka, Chittagong, Sylhet, and other cities.
Available in Dhaka and major divisional offices nationwide.
Gamblers Anonymous
An internationally recognised peer-support fellowship for individuals with gambling problems. Gamblers Anonymous follows a 12-step programme and offers online meeting resources accessible to players in Bangladesh. Their programme is free and completely voluntary.
Website: gamblersanonymous.org (external — access via your browser)
Gam-Anon — Support for Families
Problem gambling affects not just the individual but also their family and loved ones. Gam-Anon is a peer-support programme specifically for family members of problem gamblers. It provides a safe space to share experiences and receive guidance on supporting a loved one through recovery.
Online meetings and resources available internationally, accessible from Bangladesh.
3bdjl Support Team: Our in-house responsible gaming team is available 24 hours a day, 7 days a week. If you are concerned about your gambling or the gambling of someone you know, reach out to us at [email protected]. We can help you activate limits, arrange a time-out, or point you to further professional resources — all in complete confidence.
Contact Our Team
Our responsible gaming team is here to help. Whether you need to activate a tool, ask a question, or simply talk through your concerns, do not hesitate to get in touch. All enquiries are handled with complete confidentiality.
Email Support
Send us a message at any time. Our responsible gaming team responds within a few hours and treats all enquiries with complete discretion.
[email protected]
Live Chat
Access our live chat feature from within your account dashboard for real-time assistance. Available 24 hours a day, 7 days a week, including Eid and public holidays.
Available after logging in to your account
Response Times
Responsible gaming requests — including self-exclusion activations, limit changes, and account suspensions — are prioritised and processed within 24 hours of receipt.
Bangladesh Standard Time (BST, UTC+6)
Ready to Play Responsibly?
3bdjl is committed to keeping your gambling safe and enjoyable. Explore our games, set your limits, and play at your own pace — the cricket pitch is always open when you are ready.